Terms

Terms and Conditions

Simple

Order Online > We Deliver.

In 99% of orders – that’s how it works!

99%!  

About

Stainless Steel Straws Australia is the trading name of Bren Murphy Online ABN 73 137 827 657.

How to order wholesale bulk

  1. Choose your straw size, width, colour and quantity.
  2. Email you order to info@stainlesssteelstraws.com.au
  3. We offer you a quotation and tax invoice.
  4. You accept the quotation and once we receive payment of 50% deposit of the total tax invoice, your order is confirmed.
  5. We begin production of your order.
  6. We email you with expected delivery time and confirm your delivery address, tracking details and signature.

Payment

For efficient payment and order processing we prefer direct bank transfer.  Using other payment portals entails extra costs for you of approx 3%.

Please direct deposit all payments

Greater Bank

Retail Individual Orders

When you purchase a Stainless Steel Straw or product from this website, once we receive full payment we ship the product to your nominated address.

FREE Shipping for orders over $30

Is for standard delivery to metropolitan standard delivery areas.  Currently this covers most of the Eastern coast and well as across to Adelaide.  For deliveries to Perth and Darwin – these fall outside our standard delivery zone.

As you would appreciate, Australia is a vast continent and some remote and isolated destinations are simply not feasible for courier delivery.  The cost can be over $50 for delivery alone – so it does not make business sense to cover a $50 delivery fee for a $22 order.  When this is the case we will be in prompt contact with you to offer a less expensive alternative.

Terms and Conditions

Please make use of the order form to facilitate clear communication.  We will email you a prompt reply with a quotation and payment details to secure production.  Confirm your order with 50% deposit, and as soon as it clears our account we will begin production.

Delivery from our factory to your address is usually 2-3 weeks during peak production, although 7 day turnaround is common.  We will keep you up to date as to the status of your order and any change to delivery.

As always, please get in touch
0431 840 048 or email info@stainlesssteelstraws.com.au
we will reply promptly and ensure your peace of mind.

 

NSW Department Fair Trading